Frequently Asked Questions
Everything you're wondering about.
Battery warranty is 2 years on the EM1 and E2H, and up to 3 years on the EH5 and flagship ES9. Exact terms and conditions are confirmed in writing at the time of purchase.
Our higher models use LiFePO4 (Lithium Iron Phosphate) cells, known for better thermal stability and longer cycle life than standard lithium-ion, paired with an active Battery Management System that protects the pack from overcharge, over-discharge and heat.
Contact Trinity Global's after-sales team with your purchase details. Verified warranty claims are handled according to the terms provided at purchase.
Most models charge from 0–80% in around 2 hours using the included fast charger. A full 100% charge from empty typically takes a little longer — most riders simply charge overnight.
Rated range is measured under standard test conditions. Real-world range depends on rider weight, terrain, speed and riding style — for daily planning, expect somewhat less than the rated figure on hilly routes or in stop-start traffic.
Yes — use the contact form or WhatsApp button on this site to arrange a test ride at a time that suits you.
Yes. Trinity Global (Pvt) Ltd provides servicing and genuine spare parts support for every Ecooter model sold in Sri Lanka.
Ask our sales team about current financing options when you send an inquiry — availability can vary by model and promotion.
Listed price ranges are for the scooter itself. Registration and any applicable government fees are confirmed separately by our sales team at the time of purchase.